What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to on-site newsletters, or fill out a form. Any data we request that is not required will be specified as voluntary or optional.  When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.  You may, however, visit our site anonymously.  Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website.  Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs).

To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).

To improve customer service (your information helps us to more effectively respond to your customer service request and support needs)

To process transactions.  Your information, whether public or private, will not ve sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.  These security measures  include:  password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is full encrypted and sent across the Internet securely.  We offer the use of a secure server.  All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrytped into our Payment gateway (Paypal, MasterCard, Visa, Amex) providers database and is only accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.  After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers or the servers of whatever host we currently utilize.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow it to do so). That enables the site's or service provider's systems to recognize your browser and to capture and remember certain information.  Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some  of our website  features and services may not function properly if your cookies are disabled.

 Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally indentifiable information.  This does not include trusted third parties who assist us in operating our website, in the conduct of our business, or in servicing you, so long as those parties agree to keep this informatino confidential.  We may also release your infrormation when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.  However, non-personally identifiable visitor information, for example, number of visits per day on the site, may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our web-site.  These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.  We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age.  Our website, products and services are all directed to people who are at least 13 years old or older.

Can-Spam Compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.  Policy changes will apply only to information collected after the date of the change.

March 7, 2009

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Email:  help@tutor1online.com
or write to
Tutor1online.com
3395 Handley Crescent
Port Coquitlam, B.C.
V3B 2Y4